The pandemic has become an impetus for the development of telemedicine in the United States. There are more software solutions that help doctors communicate with patients remotely. But are they all really comfortable and can replace face-to-face communication with a doctor? Telemedicine has disadvantages, doctors and patients talk about it. Let’s look at what prevents people in the United States from receiving quality treatment using the Internet.

We interviewed medical practitioners in the United States, experts from insurance companies, and patients. And they compiled a list of the most obvious problems of telemedicine in the United States:

  • Lack of integration with patients and staff
  • Lack of sufficient data on care and medications
  • Patient lack of technical skills
  • Expensive technologies and poor security

There are known cases when telemedicine could not work due to problems with software solutions. There are several known cases where a patient and his family were unable to access essential medicines needed in an emergency due to a software failure. Telemedicine software often does not work and causes many problems connecting to a doctor or doctor’s staff.


The most commonly used telemedicine programs in the United States are:

  • Fix
  • AMC Health
  • Doxim
  • Teladoc
  • swyMed
  • Doctor on Demand
  • American Well
  • OnlineMD365
  • Skyscape Connect

Additional problems of telemedicine are:

  • Lack of communication and necessary knowledge and information
  • Lack of free stocks in case of emergency
  • It is not fast and is delayed in critical scenarios
  • It causes data leaks and often hacking

Experts point out that the use of software solutions in US telemedicine is erroneous for a number of reasons.

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One such problem was identified by researchers at the University of Texas Southwestern Medical Center – how often doctors cannot see the patient’s face or any other identifying information about them, which can lead to a misdiagnosis and more serious health complications later.

Another potential problem with this system could be privacy concerns, as this could jeopardize patients’ personal data if they are not encrypted properly in advance.

The third major concern will be security risks where sensitive medical records can be hacked into unsecured Wi-Fi networks while transferring files from one computer to another during consultations between doctors via Skype or Google Hangouts sessions and so on, because they have already been.

Telemedicine is becoming more available as technology advances, its rapid advancement in recent years. Software platforms such as Doctor On demand, provide access to those who are not in the immediate vicinity of doctors through telephone consultations, and also allows patients for a long time distances have easy communication contact where they might not otherwise be able to due to work restrictions.

There are other online medical education platforms such as Coursera, Lecturio, etc. that provide hands-on online learning experiences for medical students.

The use and ease of access to remote assistance, such as video chatting with a doctor, or getting online diagnostics through WebMD, has made it easier for people to live at home to get medical care without leaving their home.

While this is convenient, there are still many problems that arise from using something like Skype. One example might be how easy it was for someone on one side who didn’t know what they were talking about, could only diagnose the other person’s symptoms in chat; what can lead them the wrong way when trying to figure out what might actually be going on with them medically.

Can software developers solve telemedicine problems? Leobit will help to create reliable tools for remote treatment of patients. Experts from the Leobit team will help you create reliable software solutions. They will make the work of doctors easier and their medical experience available anywhere in the world. If you want to create a successful startup in telemedicine, then contact us for advice and development.