How to Build Apps that Will Keep Business Profitable in Crisis (Part 2): Delivery Applications

, May 05, 2020

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In this blog post series, we are taking a closer look at the types of applications that will get your business through tough times of economic fallout caused by global coronavirus pandemic. In the previous post, we’ve talked about a video streaming application as one of the best choices for a profitable business.
Today, we will look at another type of highly demanded application: delivery apps. Using delivery services for basic goods during the quarantine to minimize spreading the virus can be life-saving behavior. Many delivery services provide a contactless drop-off option, so you can decide to either meet their delivery driver in person or have deliveries left at the door. Public health awareness and precautionary measures made the delivery industry extremely promising and fast-growing in today’s market. Keep reading the article and you will learn about:

  • Food delivery market overview
  • Key features a delivery application should have
  • How long does it take and how much does it cost to build a delivery application?
  • Technical and business tips on delivery application development

Delivery Application Development: Food Delivery Market Overview

When it comes to delivery software, the first thing that probably pops into your head is food delivery app development. Fair enough, everyone heard about UberEats, DoorDash, and hundreds of local food delivery apps. 41% of consumers regularly use multi-delivery apps at least once per week. Here’s a pie chart illustrating how frequently respondents ordered restaurant food delivery from a website or the delivery app within the past three months.

Frequency of ordering food via delivery apps, pie chart

Source: Zion Zion

The majority of top-performing online food delivery services are aggregators. This means that the food delivery app development comprises a customer app, a courier app, and a restaurant app comprised within a single system. Here how it works:

  1. A customer places an order using the food delivery app for customers.
  2. The selected restaurant receives an order on the custom app for restaurants.
  3. An available courier agrees to take this order using the app for couriers and completes the delivery.

Some food delivery services also support logistics. Unlike aggregators, such apps are fully run by popular restaurants that offer solely positions from their menu and organize delivery.

Even though in this publication we focus on using mobile app development services for food delivery apps, the options are unlimited. Many apps already deliver medicines, parcels, flowers, and other transportable goods. Their launch involves the same stages as food delivery app development.

Besides, a fresh look at delivery apps as a way to run a business under quarantine conditions can help to hold up through the crisis. The demand for mobile on-demand delivery of any goods will only grow regardless of the business niche you work in. Delivery apps are one of the key development trends during the pandemic.

Key Features of a Delivery App

The functionality of a mobile solution for on-demand delivery slightly differs for consumers, couriers, and restaurants. Each party gets what it needs most.

An iOS or Android app development company will research the market to offer you the core features and additional capabilities that enable end-users to arrange delivery via your app. Usually, the food delivery app development process includes the following features:

  • User registration and login. Let users choose how they want to log in – via social media or email. Don’t make the signup process too complex or mandatory.
  • User profile. Create a place where customers can edit their info, payment details, preferences, and location.
  • Search bar. Allow users to quickly find what they are looking for by menu item, restaurant name, or address.
  • Order placing and cart. Ensure users can easily order the necessary product and effortlessly access the cart to see its content.
  • Reviews. Give users a chance to share their experiences and recommendations with other consumers.
  • Location tracking. Tie delivery to geolocation. It’s essential to optimize the delivery time, allow customers to order from nearby restaurants, and drop a location. Besides, in food delivery app development, the location may be used to track the delivery progress.
  • Push notifications. Update users on the status of their order and any related changes.
  • Delivery scheduling. Integrate calendar for scheduling orders in advance.
  • Payments. Consult with a mobile app development company to select the most suitable and secure software solutions for online payments. Make sure to allow your customers to pay in cash.
  • Messages and calls. Connect users, couriers, and restaurants to communicate about delivery details.

The listed capabilities are at the heart of all popular food delivery apps. If you decide to build an app targeting another group of products, some of them may turn out to be unnecessary. To clarify that, professional mobile app development services conduct comprehensive market research and analyze the needs of potential users.

How Much Time Does it Take to Build a Delivery App (MVP)? And How Much Does It Cost?

The average time necessary for the development of a delivery application depends on the number of factors, such as complexity, third-party integrations, features, etc. We prepared the table with the main functions required for building a delivery app with the minimum time estimation to help you better understand how long it takes to hit the market.

Functionality Estimated Hours
User registration 32+
User profile 30+
Search bar 20+
Payments 70+
Push notifications 24+
Ordering and cart 140+
Messages and calls 80+
Location tracking 100+
Reviews 25+
Design 100+
Total 621+

According to Clutch, a B2B market research firm, US-based software development companies charge from $100 to $149 per hour of work. Thus we can calculate that the pure development costs of an application will be between $62,100 and $92,529, and combined with additional design and testing expenses, a ballpark cost of a delivery application will be starting from $124,200 and $185,058. However, outsourcing your software development into Lviv, Ukraine you can develop such an application at least 2 times cheaper if compared with development internally or locally in the USA.

Technical and Business Tips on Food Delivery App Development

  • Consider using Braintree and Stripe SDKs to quickly integrate online payments into your delivery app
  • Rely on Google Places API to provide users with details on local restaurants
  • Implement Auth0 to avoid building authorization functionality from scratch and reduce time-to-market with the out-of-the-box solution
  • Allocate a significant part of your budget for UX. Ease-of-use is critical to stay competitive with other delivery services
  • Use social media profiles of your partner restaurants to promote the app and engage potential users

With hundreds of various solutions developed, Leobit has also the necessary software expertise to create delivery applications. Our team brought into life the idea of a startup from Silicon Valley and developed an e-commerce marketing solution that provides reliable shipping and quality goods delivery. Now the application has more than 1 million active users and 5+ million app downloads with 5.00 stars ranking in AppStore and Play Market.

If you are ready to expand your market niche with a delivery application, don’t hesitate to contact Leobit, filling out the form to get free consulting.

Be sure to stay tuned for the last part of our blog series about apps that will keep your business profitable in crisis where we will talk about fitness applications.

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