Leobit
AI Chatbot Development Services
We build custom AI chatbots and intelligent agents that enhance customer support, streamline internal operations, and bring automation to key business processes.
10+
AI projects delivered
20+
AI specialists
Digital & App Innovation
Clutch Top 1000 Companies
Top AI Company Krakow 2024
ISO 9001:2015
ISO 27001:2022
Silver Stevie Award 2024
Top 1000 Companies 2023
Top .NET Developer 2024
Global Business Tech Awards
Apps & Software
Digital & App Innovation
Gold Partner
Our AI Chatbot
Services
Custom AI Chatbot Development
- Build intelligent chatbots and virtual assistants from scratch, fully tailored to your business needs.
- Fine-tune pre-trained models (such as ChatGPT or other LLMs), and apply RAG (Retrieval-Augmented Generation) technique with relevant data to keep your model efficient and up-to-date.
- Design bots to handle customer support, lead generation, onboarding, and other business-critical workflows.
Conversational AI Solutions
- Develop voice assistants using ASR (Automatic Speech Recognition) and TTS (Text-to-Speech).
- Transcribe audio or video content and translate conversations across multiple languages in real time.
- Create seamless chatbot experiences across web and mobile platforms.
Internal Workflow Automation
- Automate internal processes like HR management and IT support, employee onboarding, and knowledge search.
- Integrate with third-party tools you already use, such as Slack, Microsoft Teams, or your own internal systems via APIs to update CRM status, pull dashboards, or create tickets.
- Deploy AI agents that provide instant answers and streamline routine workflows across departments.
AI Integration
& Support
- Set up a scalable chatbot infrastructure on Azure, AWS, or GCP with CI/CD pipelines and real-time monitoring.
- Continuously refine models with real-world usage data to improve accuracy and enhance user satisfaction.
- Customize analytics dashboards to track key KPIs like resolution rate, handoff rate, and user satisfaction.
Our AI Chatbot
Development Process
Step 1
Request
You reach out to us and describe your current need
Step 2
Consulting
Our experts evaluate your current systems, recommend the best-fitting AI models (like GPT or other LLMs), and develop a customized integration plan with clear milestones
Step 3
Scoping
We define project goals, analyze the target audience and market, outline requirements and scope, and identify how AI can maximize business value
Step 4
Development
This stage involves building core chatbot functionality, preparing and processing data, training and optimizing models, fine-tuning pre-trained AI, and developing integration-ready APIs
Step 5
Optimization
We integrate and test the chatbot within your systems to ensure accuracy and reliability, then deploy it with ongoing support, monitoring, and updates to maintain optimal performance
Step 6
Delivery
An iterative delivery from our side will include:
-
Chatbot Integration
-
User Acceptance Testing
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Documentation & Training
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Continuous Support & Optimization
AI solutions
we built
Leora is Leobit’s AI-powered vocal sales assistant designed to deliver instant, tailored responses to potential clients. Unlike traditional chatbots, Leora uses voice interaction and advanced AI to simulate natural conversations, so that prospects or customers can receive the information they need without delay or manual search. Trained on the company’s data and case studies, Leora reflects Leobit’s domain knowledge and service portfolio.
Leona is an AI-driven solution developed by Leobit to streamline project evaluation and RFP (Request for proposal) management on outsourcing platforms. Acting as an AI-powered virtual assistant, Leona automates the categorization and scoring of opportunities based on their relevance and potential value.
The Leobit team developed a .NET-based proof of concept (PoC) of a software solution that provides video transcription, storage, and AI-powered summarization. Our software development specialists leveraged API endpoints to integrate the app with Azure services that provide the above-mentioned functionality.
A proof of concept (PoC) for a solution that combines a voice interface with a Voice RAG (Retrieval-Augmented Generation) to provide users with intelligent voice assistance. It analyzes voice queries and delivers audio responses in near real-time, using information from the company’s knowledge base.
.what we offer
Why Leobit Is the Right Choice for AI Chatbot Development
- 10+ AI projects delivered with a strong track record in AI-driven solutions
- Massive expertise across different domains and industries
- Microsoft Solutions Partner, ISO 9001:2015 & ISO 27001:2022 certified, ISTQB Gold Partner
- Compliant with HIPAA, GDPR, CCPA, and OWASP
- Silver Stevie Award 2024 winner
- Top software development company according to Clutch
- Global Tech Award 2025 winner for AI Excellence with Corporate LLM Innovation
FAQ
A chatbot is a software tool that automates conversations with customers via text or voice. Leobit builds custom chatbots that improve customer support, lead generation, and internal operations, reducing operational costs and improving response times.
Leobit builds custom conversational AI chatbots and virtual assistants using advanced language models. They support voice, multiple languages, live translation, and transcription to enhance user interaction. We also create AI tools with visual or virtual avatars to provide more interactive and human-like experiences. All chatbots integrate with your existing systems and adapt to your project requirements.
Yes, our chatbot solutions can integrate with CRMs (Salesforce, HubSpot), ERPs (SAP), helpdesks (Zendesk), messaging platforms (WhatsApp, Microsoft Teams), and custom APIs.
Chatbot development timelines vary based on complexity and integrations but typically the project takes 2-6 weeks. We provide a clear project plan and keep you involved throughout development and testing.
Yes, at Leobit we implement industry-standard security measures, data encryption, and access controls. Our solutions can be deployed on-premises or in private clouds to meet your specific compliance and security requirements.
