Cross-Platform Bus Ticketing Solution
Cross-platform software development for a UK-based bus ticketing company
ABOUT the project
- Client:
- Bus Ticketing Company
- Location:
-
UK
|London
- Company Size:
- 50+ Employees
- Industry:
-
Logistics and Transportation
- Solution:
- Custom Software Development
A platform that provides functionality for browsing, purchasing, and sharing bus tickets. The solution ensures a seamless user experience across different devices. It also involves the functionality for splitting the bill, as well as convenient in-app payments and booking.
We were really satisfied with the way Leobit approached the project. They were really proactive and fast, suggesting the best ways to speed up the development process.
Customer
A UK-based startup that rapidly grew into an ambitious bus ticketing company. The client already had a solution for selling bus tickets online, but it was very raw and required a significant modernization and enhancement to meet their business goals.
BUSINESSCHALLENGE
The customer had been running a web-based solution with basic functionality. The app lacked some critical features and had an obsolete payment logic. Its web version also showed inconsistent performance across different devices.
Why Leobit
The customer was attracted by our technology expertise. They also knew that the Leobit team had developed a cross-platform concert ticketing marketplace with functionality for splitting the bill. As long as the client wanted a pretty similar solution, they viewed Leobit as an ideal partner for their project.
Project
in detail
We have developed a working version of the solution in two major iterations. Currently, the Leobit team keeps optimizing the solution on demand.
Modular Architecture Built with Microsoft Azure
We used Azure App Services to host the modular architecture of the solution. To store and manage data on purchases, ticket availability, bookings, and schedules, we use Azure PostgreSQL, while media assets like images and route maps are stored in Azure Blob Storage.
The solution’s modular design ensures its efficient management and flexibility.
We can easily expand the solution with new business modules, such as the customer support module or an updated module for route management. To maintain operational visibility and reliability, the platform integrates Azure Application Insights, which provides comprehensive monitoring functionality.
Convenient Payments and Bill Splitting
The app ensures convenient payments through its integration with Stripe. We also created a custom bill splitting algorithm for group travellers.
When one user initiates a group booking, the system generates a shared payment link that can be distributed to other passengers. Each participant’s payment status is tracked in real time within the Azure PostgreSQL database, ensuring data integrity and transparent reconciliation.
Consistent and User-Friendly UI/UX Design
We used components from different JavaScript libraries and the Blazor Fluent UI library to build a convenient UI/UX design aligned with the customer’s branding requirements. While the customer already had a basic UI/UX for their platform, we optimized it and adjusted it to make it responsive for diverse screen sizes and interaction patterns.
For example, we adapted the interface to support swiping, double-tapping, and other gestures commonly used on touchscreens. For desktop users, we provided intuitive controls tailored to traditional input devices. We also prepared the solution to integrate with media files, including maps, as well as images of buses and bus stations, that can be instantly accessed via the solution’s UI.
Technology Solutions
- Modular monolith architecture that ensures excellent flexibility.
- The combination of Blazor and .NET MAUI, which ensures the over 90% code reusability and consistent user experience across different devices.
- Smooth app deployment with Azure Container Apps.
- Integrations with third-party services like Stripe.
- Azure Application Insights used for system monitoring.
- Custom bill algorithm for splitting the bills.
Value Delivered
- Flexible architecture that ensures continuous platform improvement.
- Three times increase in user satisfaction attributed to the platform’s cross-platform capabilities.
- Simplified maintenance with a unified codebase.
- Simple and convenient app maintenance and support.