Multi-Role Healthcare Service Booking System
Cross-platform software development for Healthcare Startup
ABOUT
the project
Client:
Location:
United Arab Emirates/UK
Company Size:
Industry:
Solution:
A cross-platform appointment booking and patient management solution. The app allows users to book hospital appointments, message doctors in real time, and pay for appointments. The app also offers an efficient search engine where users can apply diverse filters to find the most fitting clinics and medical professionals and read necessary information about them.
For our team, it was a perfect example of a successful SCRUM project. We broke all the work scope into sprints, ensuring great development flexibility and speed. As a result, our team managed to develop a complex cross-platform development solution with a multi-role design in short terms. After that, we had enough time for feature optimization and app stabilization, ensuring the excellent quality of the final product.
Customer
Our customer is an international startup involving stakeholders from the United Arab Emirates and the UK. The customer wanted to take a niche in the healthcare industry by creating an efficient cross-platform application that enables users to book appointments in the hospitals of different countries.
Business Challenge
The customer had a vision of a platform they wanted to implement, but they had issues with ensuring its multi-role design and implementing some other critical features available across different devices. They wanted experienced specialists to handle all the stages of the software development lifecycle and create an efficient cross-platform solution that supports different roles with distinctive sets of functionality.
Why Leobit
The customer wanted to build a solution on the top of Microsoft’s tech stack. That’s why they were attracted to our strong expertise with .NET and other Microsoft technologies. The client also wanted to work with a team with solid experience in cross-platform app development, and we were ready to provide them with the required Xamarin specialists.
Project
in detail
Our team handled all the basic stages of the software development lifecycle, starting from project initiation and ending with a successful product deployment and release.
iOS and Android App Version for the Patients
Xamarin allowed our team to share the same codebase across different devices, which significantly boosted the development speed. Patient functionality is, primarily, aimed at iOS and Android devices. It provides users with the following features:
Web Platform Role for Clinics and Clinicians
The solution's web platform is, primarily, aimed at clinics and clinicians. It provides them with efficient patient management functionality. The primary features available to the users with such roles include:
Web Platform Role for System Administrators
The app's web version also offers functionality for system administrators. An administrator can:
Cross-platform UI/UX Design for Different Roles
Our team also handled the development of the app's cross-platform UI/UX design. We started with some prototypes that were approved by the customer and continued by implementing convenient designs for different user roles. Much attention was paid to implementing convenient and understandable mechanics for different user roles. We also developed push notifications to be adaptable to the upcoming iOS and Android updates. Our designers also paid much attention to creating an interface for the user-friendly search engine available across different roles. The main difference between the roles lies in the available search filters.
Cloud-based Architecture
We leveraged Azure to create a cloud-based solution that can be easily adjusted to different data loads. Besides, the cost-efficiency of the cloud allows the customer to pay only for the amount of compute resources consumed. Azure also provides excellent system flexibility, allowing the expansion of the solution with new features through integration of other services and tools from Azure's stack. This cloud-based app is also open for integrations with third-party services, such as Zoho and Stripe.
Technology Solutions
- A cross-platform app built with Xamarin, which supports different user roles available on iOS, Android, and web
- Cloud architecture based on Azure, which provides excellent scalability, manageability, and cost-efficiency
- Functionality enhanced through several integrations, such as Stripe used for in-app payments and Zoho aiding system administrators in analyzing statistics
Value Delivered
- The client received an innovative platform for patient-doctor interaction supporting a variety of real-time communication & connection tools
- The solution offers a simple booking process of hospital appointments via phone or browser
- A diversity of useful appointment management features, such as in-app messenger, interactive search engine, in-app payments, etc.
- A multi-role logic providing the necessary features to patients, clinicians, and software administrators