The healthcare industry’s shift to online increased the need for remote care solutions among practitioners. It inspired our customer to launch a virtual practice management platform in 2018. This service revolutionizes the field by bringing convenient virtual care for providers and patients. They can schedule appointments, manage the onboarding process, arrange telehealth calls, and complete other operations online.
The customer needed technical assistance to optimize the existing software, so they contacted Leobit for collaboration. Since then, we’ve been working together to enhance the backend and frontend of the practice management system.
Challenges
Our engineering team worked with legacy software, which required a careful approach to changes. It was necessary to enhance the cloud architecture through containerization, finalize some features, and enhance maintenance while keeping the existing users.
Since the project’s start, Leobit has met the following challenges:
The customer contacted Leobit when the platform had already operated for some time. We were asked to enhance the legacy software without disrupting its work. Leobit analyzed the customer’s initial requirements, estimated the best ways to meet them, and offered our software engineers proficient in the necessary tech stack.
We assembled a team of frontend and backend engineers, ranging from two to four people at different project stages. They closely cooperated with the in-house team of the customer to align the effort and plan the work. The backend developers migrated the architecture of the practice management platform to the cloud, enhanced logging, and automated app deployment to streamline future updates. The frontend developers did refactoring to enable smooth PDF rendering and implemented additional features, including telehealth functionality.
Our team keeps working on the project to optimize the customer’s architecture further and make the agreed updates.
Features and Functionalities
Customizable care management for solo practitioners and clinics
Automated patient intake, messaging, and billing
Scheduling and notifications for practices and patients
Patient portal with one-click sign-in across devices
Video telehealth consulting with in-session charting
End Users
The practice management platform is intended for independent providers, small clinics, and medium to large businesses. It also serves regular patients who book appointments with clinicians online and enjoy quality video telemedicine services.
Results
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